Getting started

Three steps, then 15 minutes at a time.

1

Charge it overnight

Use the included USB cable with any standard 5V USB charger (not included). A full charge takes about 8 hours — plug it in before bed and it is ready the next day. The indicator shows charging status.

2

Position it

Place the pillow between your lower back and the seat back — office chair, car seat, sofa, or bed headboard. The curved side with the LED panel faces your lower back. To use it lying down, lie flat and let it support the natural curve.

3

Power on and choose

Press and hold the power button until the indicator lights up — a quick tap will not start it. Then add heat (3 levels), vibration (3 levels), or the airbag lift as you like. Sessions stop automatically after 15 minutes.

Video guides

Checking the near-infrared light

850nm near-infrared is invisible to the naked eye, so the panel may look dimmer than you expect. To confirm all 36 LEDs are working: in a dim room, look at the panel through your phone camera — they will appear brighter, almost white. If some stay dark in the camera view, contact us with a short video and we will replace it.

Care & storage